Frequently Asked Questions

Q: Why Choose ShopMelee® for your consignment needs?
A: Listing your items with us offers you a multi-platform selling option. We have a top rated eBay store and our own ShopMelee eCommerce website. Most importantly we offer the BEST customer service the industry has to offer.

Q: Do you accept items that are not authentic?
A: We do not buy or sell anything that is not authentic.  We pride ourselves on ONLY consigning 100% guaranteed authentic consumer goods.

Q: How are my items sold online?
A: We use the buy it now feature on eBay which over time, proves to garner the best price for your belongings.

Q: Will I be charged any fees?
A: ShopMelee® pays all listing fees out of the 45% split.

Q: What happens if my items don’t sell?
A: We will list your items for up to one year offering consistent exposure. After one year, it is the consignee's responsibility to contact Shop Melee to retreive any unsold items or request they be donated. If communications are not received, these items become the property of Shop Melee, Inc. .

Q: When do I get paid?
A: We send out a check and spreadsheet to each consignee on the 15th of the month for the previous month's sales. Any monthly totals under $10 will be rolled into next payout period.

Q: What is the difference in commission for online and onsite sales?
A: All items sold online are paid out at 55% after $9.95 Shipping is deducted from the sale price. Items sold in our on site warehouse estate sale are paid out at 45%..

Q: How do I read my monthly statement?
A: Each month's spreadsheet will include an itemized list of items sold online as well as any onsite estate sales. On-site estate sale items are not itemized. Only items sold online will be itemized. There will be three columns on the spreadsheet each month. The first column indicates the sale price of the item. The second column indicates the sale price of the item less $9.95 shipping (if sold online). The third column indicates the amount due consignee: 55% for online sales and 45% for on site estate sales.

Q: How do I know when my items sell?
A: Our POS software emails you when your items are listed and sold as long as we have an email address on file. Our software also enables you to go onto our ShopMelee® site to check on your listings at any time using your own personalized consignee code.

Q: Why ShopMelee® for my buying needs?
A: ShopMelee offers the best in high end and contemporary brand names. Our Products are always guaranteed authentic and we offer combined shipping to save you money. You will see a variety of sizes (0 to plus sizes) as well as color and style choices for every taste.

Q: What kind of items are unacceptable?
A: We look for items that are free from flaws and odors, 100% authentic, contemporary salable brand names, and items that can be shipped. .

Q: How should I drop off my items, do they need to be on hangers? Dry cleaned?
A: All items that are dropped off for consignment will be reviewed for condition and salability. Clothing items do not need to be on hangers but they do need to be clear and free from flaws including excessive wear. Buyers are savvy. They want to buy and receive an item that they would not return. As such, we consign items that are in great condition, authentic and free from alterations. We also ask that original labels be in tact so that they can be authenticated and so that fabric construction can be detected and confirmed. Call us toll free (855) 494-0004 if you have any questions about what we can accept. If you are inquiring about consigning household items, please send an email with photos.